Account and sign-in
Get help with Sign in with Apple or Google Sign-In, sessions, your profile, and permanent account deletion.
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Help and support
DreamPaw AI Support
Find help for account access, pet profiles, AI creations, pawprints, purchases, privacy choices, and account deletion.
What we can help with
Pets and creations
Report issues with pet photos, templates, image or video generation, delivery, saving, and sharing.
Pawprints and purchases
Ask about pawprint balances, DreamPaw Plus, store purchases, restoration, refunds, and order status.
Privacy and notifications
Review privacy choices, optional analytics, crash reporting, task notifications, and data requests.
Self-service resources
Email support
Contact DreamPaw AI
Email our support team with a short description of the issue. When available, include the eight-character user ID shown in the app, your device platform, and the app version.
Do not send passwords, Apple or Google credentials, store receipt secrets, or full payment-card numbers.